Privacy Policy
Effective June 25, 2026
This Privacy Policy explains how Happy Coat Painting (“Happy Coat Painting,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, request a free estimate, or communicate with us by phone, text, email, or chat. By using our website or contacting us, you agree to this Policy.
Information we collect
We collect only what we need to give you an estimate and serve your project:
- Contact details you provide — name, phone number, email address, and service address or ZIP code.
- Project details you share — the type of painting work, notes, and photos you choose to send.
- Conversation content from our website chat, text messages, calls, or email with us.
- Website & device data — basic analytics such as pages viewed, approximate location, browser type, and the referring link or ad (including marketing tags like UTM parameters) so we know which campaigns are working.
How we use your information
- To respond to your request and schedule and provide your free in-home estimate.
- To contact you about your estimate, appointment, project, and follow-up — by phone, text, email, or chat.
- To operate, secure, and improve our website and services, and to understand which marketing is effective.
- To meet legal, tax, and recordkeeping obligations.
Text messaging (SMS) & your consent
When you give us your mobile number — on a form or in chat — and opt in, you agree to receive text messages from Happy Coat Painting related to your estimate and project, such as scheduling, confirmations, and appointment reminders. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for help. Opting in to texts is never a condition of purchasing any product or service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell your personal information, and we do not share your mobile opt-in or consent data with third parties or affiliates for their marketing. We share your information only with trusted service providers who help us run our business and serve you — for example, the messaging and email providers that deliver our texts and emails, scheduling and customer-relationship tools, and analytics or hosting providers — and only so they can perform those services for us. We may also disclose information when required by law or to protect our rights, safety, or property.
Cookies & analytics
Our website uses cookies and similar technologies to keep the site working, remember your preferences, and measure traffic and the performance of our advertising. You can control cookies through your browser settings; blocking some cookies may affect how the site works.
Data retention
We keep your information for as long as needed to provide our services, maintain records of your estimate and any work performed, and meet legal or accounting requirements, after which we delete or de-identify it.
Your choices & rights
- Reply STOP to any text to opt out of further messages, or HELP for assistance.
- Ask us to access, correct, or delete the personal information we hold about you.
- Unsubscribe from marketing emails using the link in any such email.
To make a request, contact us using the details below.
Children’s privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this Policy
We may update this Policy from time to time. When we do, we’ll revise the “Effective” date above. Material changes will be posted on this page.
Contact us
Questions about this Policy or your information? Reach Happy Coat Painting at hello@nedfwpainting.com or (469) 555-0142. See also our Terms of Service.